At IBM, I led UX/UI initiatives across enterprise platforms and consumer-facing products. My role blended research, prototyping, and accessibility compliance, ensuring that IBM’s digital ecosystem was both user-first and aligned with its global design system.
In the Information Technology Services industry, I applied Design Thinking principles to streamline workflows, improve usability, and deliver scalable solutions. From journey mapping and usability testing to high-fidelity prototypes, I provided design clarity for complex tools and large datasets. I also mentored junior designers, helping teams grow while maintaining IBM’s high standards of brand consistency.
Key AchievementsThis position strengthened my ability to balance creative innovation with technical precision, delivering scalable, accessible, and user-centered design solutions for one of the world’s leading technology companies.
