At Dallas Area Rapid Transit, I enhanced the usability and performance of digital platforms that served thousands of daily commuters. My work focused on accessibility, restructuring front-end architecture, and improving both public-facing websites and internal admin tools.
In the Urban Transit Services industry, I applied a user-centered design approach to optimize digital infrastructure. Partnering with information architects and developers, I delivered wireframes and high-fidelity prototypes that modernized transit resources and streamlined administrative workflows.
Key AchievementsThis position deepened my expertise in designing for both public and operational systems—ensuring that digital platforms were inclusive, efficient, and reliable for a diverse range of users.
